“How To Recognize A Deaf Customer” written by Spencer Clark

I ran across this excellent article by Spencer Clark on how to recognize deaf customers. These are excellent tips for customer service etiquette. Every business or public organization should read this and pass along to their employees and volunteers.

http://www.ecademy.com/node.php?id=151585

This really should be posted at every work station.

(originally posted August 8, 2011 at xpressivehandz blogspot)

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